Leaders have the challenge of dealing effectively with employees, colleagues and stakeholders who have very different communication filters and motivations. Success requires an ability to construct messages that resonate with the below conscious motivational drivers of their audience. In this program participants learn to use a set of tools (LAB Profile®) for decoding how people think, are motivated and are likely to behave in a variety of situations. A guiding principle is that “if you want people to get on the bus with you, you need to meet them at their bus stop.”
This class provides an introduction to the LAB methodology. Participants learn to ask simple questions that reveal cues to what motivates them and others in any situation. They then adapt their messages using the correct language to establish deep rapport and open others to their messages while also preventing or defusing conflict.
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